#LetUsIntroduceYouTo# | Alice Dall’Ara
Alice at Avion Australia: A Journey of Resilience and Reinvention
In the bustling corridors of Avion Australia, where logistics meets dedication, Alice stands as a testament to the spirit of adaptability and unwavering commitment. With over two years under her belt, Alice has carved a niche for herself as the 3PL Customer Service representative, orchestrating the balance between the 3PL team and clients.
In the intricate dance of logistics, Alice’s role is pivotal. As the point of contact between the team and the clients, she wears many hats – from overseeing the intricate tasks of the 3PL to managing orders, addressing issues, and fielding questions with finesse. Her role is a subtle choreography of communication, problem-solving, and ensuring the smooth progression of operations.
Challenges, as Alice puts it, have been an intrinsic part of her journey. Starting from scratch, she entered the realm of logistics without any prior experience in the field. However, Alice is not one to back down from a challenge. With tenacity and determination, she not only embraced the complexities of her role but thrived in them. Her journey from novice to adept professional is a testament to her commitment to continuous learning and growth.
What fuels Alice’s passion for her role is the opportunity to interact with people. For her, the job goes beyond managing orders; it’s about engaging with clients, conversing with them, and actively seeking solutions to offer the utmost help. In a world often driven by technology, Alice finds the human touch to be the most rewarding aspect of her job.
Reflecting on her career, Alice shares one of her most crucial lessons: the importance of not being afraid to step into the unknown. Her journey, transitioning from a seasoned chef with a decade of experience to her first job outside the culinary profession at Avion, exemplifies the value of embracing new challenges.
Unbeknownst to many, Alice is a qualified chef, and Avion marked her maiden voyage into a career beyond the culinary arts. The shift allowed her to reinvent herself professionally, proving that growth opportunities can emerge from unexpected places.
When pondering the question of a superpower, Alice’s choice is as distinctive as her journey. She envisions having teleportation, desiring the ability to be in any part of the world at any time.
As we peer into Alice’s workspace, the most intriguing item on her desk is a collection of Post-it notes, each adorned with messages and dedications from her colleagues. Behind each note lies a unique story, symbolising the camaraderie and support within the Avion Australia team.
To express gratitude to Alice, Avion will make a charitable donation in Alice’s name. Her chosen charity Doggie Rescue is an organisation that has been a vital support system for numerous animals facing dire circumstances. Doggie Rescue has been a lifeline for countless animals on death row and helped successful re-homing, ensuring that each furry companion finds a forever home filled with love and care.
Alice’s journey at Avion Australia is a testament to her resilience, adaptability, and commitment to exceptional customer service. Her story underscores the value of embracing challenges, continual learning, and finding fulfillment in unexpected places. Thank you, Alice – your presence greatly enriches our Avion Team.