Avion Australia has unveiled its modernised warehouse and logistics centre, catering to Victoria’s import/export sector with enhanced, streamlined services. The renovated premises are a boon for clients, who can now enjoy door-to-door service and expedited turnaround times.
The expanded outpost includes larger warehouse facilities, with 8,000 m2 capacity and additional options to extend for a further 3,000 m2. New office space and road logistics are on site to fully support customers’ needs to have all international transport and logistics services in one place.
Technological advancements for faster service
Goran Drozdibob, General Manager of Victoria, Western Australia, South Australia, Tasmania, says the technological enhancements in the warehouse expansion will benefit customers throughout Victoria.
“The industry increasingly relies on advanced technologies for efficient operations, which has required significant investment in systems, software and equipment,” he says
“Automated warehousing solutions, like robots and automated storage and retrieval systems (AS/RS), are in demand as labour costs rise. Data analytics and AI technologies help optimise logistics operations, from route planning to warehouse management, increasing efficiency and reducing costs.”
The need for better logistics services
Goran says the logistics industry in Australia is at the mercy of international variables such as the global economy, e-commerce trends, manufacturing output and geopolitical situations. The rapid growth of online shopping has driven significant demand for logistics services.
“Efficient last-mile delivery services are crucial for e-commerce, necessitating innovative solutions to speed up delivery times and improve customer satisfaction,” he says.
“The high volume of product returns in e-commerce requires efficient reverse logistics processes.
“As sustainability becomes more critical, there is increasing demand for logistics providers offering eco-friendly services, such as electric vehicles and sustainable packaging. Many companies aim to reduce their carbon footprint, driving demand for logistics providers offering carbon-neutral or low-emission services.”
Ensuring customers are at the centre of operations
Extending and improving the Melbourne warehouse offers several advantages for Avion, says Goran. These include enhanced customer service, shortened delivery times and a heightening of Avion’s visibility and engagement with local communities.
Avion’s customer-centric approach is supported by technological integration, transparent communication and proactive customer service with a continuous improvement strategy.
“The Avion mission places the customer at the centre of operations and decision-making processes by understanding their needs and providing customised solutions,” says Goran.
With the expanded Melbourne offering, Avion Australia is guaranteeing that customers will be taken care of, now and into the future.
Avion Australia offers comprehensive assistance to businesses across various industries, encompassing importing, exporting, logistics, supply chain management, and customs support. Explore how they can benefit your business.